nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

How could I get field editor permission even I have admin role?

zihan liu

Hello experts,

When I try to edit the "Field Editor" but it shows that I don't have permission. But I already have the "Administrator" role.

Cheers,

Zihan

Accepted answers

All comments

John Funk

Hi Zihan - Welcome to the Atlassian Community!

Can you share screen shots of what you are seeing?

Lovee Eric

Hi @zihan liu

I trust this message finds you well. I understand that you are experiencing difficulty editing the "Field Editor," despite having the "Administrator" role. It seems like a permission issue.

Could you please double-check the login details to ensure you are logged in with the correct account? If the problem persists, I kindly request you to share a screenshot of the error as John has requested. This will assist us in identifying and resolving the issue promptly.

Your cooperation is much appreciated, and we are here to support you in resolving this matter. If you have any further questions or concerns, feel free to reach out.

Thanks

Lovee Eric

Brilyant Inc

zihan liu

Hello John,

Here comes the screen shots.

MicrosoftTeams-image (1).png MicrosoftTeams-image (2).png

zihan liu

Hello Lovee,

I think the login details is ok. Here is the screen shoot.

MicrosoftTeams-image (2).png MicrosoftTeams-image (1).png

Marc -Devoteam-

Hi @zihan liu

This is part of a marketplace app.

I have looked at the documentation and within the app permissions need to be granted to user who can use the app and which fields.

See documentation here

So if you are Jira admin, you should access the app settings and configure the permissions if not ask this to the colleague with the required permissions.