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API Access to Internal(INT-XXX) Tickets

Lekhnath Khanal

Couldn't find any way to add an update to JIRA internal ticket. When I go to browser, I can update the ticket(I mean I can add a work log entry) but couldn't do it using API. In my case, internal tickets are like "INT-123". Why aren't they accessible to API? Or how can it be done?

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Nic Brough -Adaptavist-

>but couldn't do it using API

Which API, what are you trying to do, does other stuff done via this API work, and what is the error message or symptom of this failure?

Lekhnath Khanal

I was trying the worklogs api. Error message was "You don't have permission"(something like this).

I can see them in my browser.

Nic Brough -Adaptavist-

Ok, I was looking for REST or Java API as an answer to that, I don't know what you mean by "worklogs api", but I guess it's the worklog functions within REST or Java.

"You don't have permission" is pretty clear - your code is logging in with a user who does not have the rights to work on the issue.

Lekhnath Khanal

Ok, thanks for your reply. My concern is, if I am permitted to add a worklog entry from web application, why I am not permitted to do that using API?
I was talking about WORKLOG api.

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