How can I fill a ScriptRunner Issue Picker field with a static value via Automation?

Question

Hello Atlassian Community I want to create an issue via Jira Automation, which has a ScriptRunner Issue Picker field set as a required field. I do have a statis value but it cannot simply be set via Choose a field to set since this custom field type is probably not supported. Hence, I need to use More options and tried: { "fields": { "customfield_XXXXX": "JIRA-7" } } But its's unsuccessful: We can't create this issue for you right now, it could be due to unsupported content you've entered into one or more of the issue fields. If this situation persists, contact your administrator as they'll be able to access more specific information in the log file. I tried variations like {
"fields": {
"customfield_XXXXX": {"key": "JIRA-7"}
}
} or providing the URL but nothing worked. Could someone please point me in the right direction? Cheers Nadine

Ram Kumar Aravindakshan _Adaptavist_ · Answer

Hi @Nadine Schuett

In your last comment, you mentioned:-

My problem is not that I need to set the field required but that it is required and needs to be set during creation.

This is the same as setting the field to required, i.e. it must be filled during the creation process, else it will fail.

You also mentioned:-

With your first approach the script only runs when the issue has already been created and since it is a separate automation entry, I was wondering how to make it work when the trigger is scheduled and the first action is Create Issue.

As I mentioned earlier, you can't use Automation or even a Scheduled task to set a field to required. This can only be done via Behaviour.

However, you could use a Validation on the Create transition, whereby if the field is empty, the creation process will not occur. Please refer to this ScriptRunner Documentation as well as this ScriptRunner Documentation for more information.

Thank you and Kind regards,

Ram

Nadine Schuett · Answer

Hello @Ram Kumar Aravindakshan _Adaptavist_

Thanks again for responding so quickly.

My problem is not that I need to set the field required but that it is required and needs to be set during creation.

With your first approach the script only runs when the issue has already been created and since it is a separate automation entry, I was wondering how to make it work when the trigger is scheduled and the first action is Create Issue.

Maybe behaviour is a solution anyway if I make the field optional for my automation user and run your script as second action.

I“ll check that!

Best regards

Nadine

Ram Kumar Aravindakshan _Adaptavist_ · Answer

HI @Nadine Schuett

If you intend to set a field to mandatory, you won't be able to do this via Automation.

Instead, you will need to use ScriptRunner's Behaviour.

In your case, since you want to set it to mandatory without having any dependency on a field value (I am assuming this is the case), you can use Behaviour Initialiser for this.

Below is a sample working Behaviour Initialiser code for your reference:-

def samplePicker = getFieldByName('Sample Picker')
samplePicker.required = true

I hope this helps to solve your question. :-)

Thank you and Kind regards,
Ram