nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

When a Story gets created with a custom date, its subtask needs the date minus 25.

Caleb Park_omkpsq

Hi guys,

When a Story gets created with a custom date (for example, we call it "Delivery Date"), its child (Subtask) need to have Due Date which is Delivery Date minus 25 days.

For example, when a Story gets created with Delivery Date (12/31/23), then its subtask should have Due Date (12/6/23).

This is briefly what my automation looks like:

And in Subtask, I am trying to use this:

But when the subtask gets automatically created, its due date does not show at all.

Am I getting a wrong formula for that?

How can I get the due date which is supposed to be Delivery Date - 25 days?

Accepted answers

Aaron Pavez _ServiceRocket_

Hi @Caleb Park

In Jira Server/DC you first need to configure the sub-task due date. There are a couple of posts on how to do it:

Is there a way to display due date in subtask section?

Can you check if:

- Use the find my field and check if the Due date is visible

- Check if the Due date has been added to the proper screen

2023-12-11 17_53_56-Edit Issue _ CSJ-6 - Jira.jpg

If the automation is correct, it will work.

Regards

Aaron

Bill Sheboy

Hi @Caleb Park

I recommend first confirming the smart value for your field, Delivery Date.

Smart values are name, spacing, and case-sensitive. And they often do not match the displayed field name on the Jira pages. When an incorrect smart value is used, it will evaluate to null, and often fail silently with no errors in the log.

To confirm the smart value for your field, please use this how-to article: https://confluence.atlassian.com/automation/find-the-smart-value-for-a-field-993924665.html

Kind regards,
Bill

All comments

Aaron Pavez _ServiceRocket_

Hi @Caleb Park

In Jira Server/DC you first need to configure the sub-task due date. There are a couple of posts on how to do it:

Is there a way to display due date in subtask section?

Can you check if:

- Use the find my field and check if the Due date is visible

- Check if the Due date has been added to the proper screen

2023-12-11 17_53_56-Edit Issue _ CSJ-6 - Jira.jpg

If the automation is correct, it will work.

Regards

Aaron

Bill Sheboy

Hi @Caleb Park

I recommend first confirming the smart value for your field, Delivery Date.

To confirm the smart value for your field, please use this how-to article: https://confluence.atlassian.com/automation/find-the-smart-value-for-a-field-993924665.html

Kind regards,
Bill

Caleb Park_omkpsq

Hi @Bill Sheboy

I noticed that there are two Delivery Dates in our field list, and it probably causes this issue.

So I am trying to use a smart value: {{triggerIssue.customfield_16173.value.minusDays(25)}}

But it is not still working.

If the custom field # is 16173, can you provide a clear solution to make it work using the specific custom field #?

Caleb Park_omkpsq

Hi @Aaron Pavez _ServiceRocket_

Thank you for brining the idea up, but the Due Date is a custom field, not a system field, and the Due Date itself works fine.

Only problem is about the Smart Value formula.

I tried using

and

But still no luck.

Bill Sheboy

The value attribute is only needed if your custom field is a selection type, like a dropdown list. What is the type of your custom field: text, date, date / time, etc.?