python-jira add_worklog() giving internal error

Question

I am trying to use add_worklog() with a particular startitme. No matter what , In all the formats, the JIRA responds with a 500 internal error.

j='JIRA-314'

dateString="2016-01-27T03:31:45.000"

jira.add_worklog(j,'4h',None,None,None,None,None,dateString,None)

I tried passing the datetime object also. still same error. Can someone comment about this. the documentation has no example of specific start date. I

dt1 = datetime(2016,1, 27, 16, 30, tzinfo=None)
dt1.strftime("%Y/%m/%dT%H:%M:%S.000%z")

jira.add_worklog(j,'4h',None,None,None,None,None,dt,None)

Error seen is pasted below.

File "C:\Users\rramachandran\AppData\Local\Programs\Python\Python35-32\lib\site-packages\jira\resilientsession.py", line 45, in raise_on_error
 r.status_code, error, r.url, request=request, response=r, **kwargs)
jira.exceptions.JIRAError: JiraError HTTP 500
 text: Internal server error
 url: <edited out> 
 response headers = {'Server': 'Apache-Coyote/1.1', 'Transfer-Encoding': 'chunked', 'X-Seraph-LoginReason': 'OK', 'Content-Type': 'application/json;charset=UTF-8', 'Cache-Control': 'no-cache, no-store, no-transform', 'X-AUSERNAME': 'rramachandran', 'Date': 'Tue, 15 Mar 2016 08:26:06 GMT', 'X-AREQUESTID': '266x2278785x2', 'Connection': 'close', 'X-ASESSIONID': '1r9n0ie'}
 response text = {"errorMessages":["Internal server error"],"errors":{}}

It works fine if the pass the value None. But then the work will be logged only on the current date.

jira.add_worklog(j,'4h',None,None,None,None,None,None,None)

Brent Goodrick · Answer

Thanks Ronnie,

I did not want to hardcode the +0000 in my copy of client.py. Instead I solved this problem via installing the tzlocal package:

Install the tzlocal module using pip install tzlocal into your virtualenv.

Import it:

from tzlocal import get_localzone

from datetime import datetime

then in code before you call jira.add_worklog, localize your date:

tz = get_localzone()
started_date = tz.localize(started_date)

Then pass started_date to the started argument of jira.add_worklog().

References:

* http://stackoverflow.com/questions/1111056/get-time-zone-information-of-the-system-in-python#comment26350543_1111079
* https://pypi.python.org/pypi/tzlocal

Ronnie van Loon · Answer

Hi Rahul,

I'm facing similar issue. I solved it by adding a small fix in the client.py code of the python jira module.

client.py (line 1222)
--------------------------
if started is not None:             # based on REST Browser it needs: "2014-06-03T08:21:01.273+0000"
             data['started'] = started.strftime("%Y-%m-%dT%H:%M:%S.000%z") + "+0000"

Kind Regards,

Ronnie