Jira - Check if the sub-tasks "DONE" status can be counted in the Summary

Question

Jira - Check if the sub-tasks "DONE" can be counted in the Summary

The summary tab only counts DONE when all the sub-tasks in a parent action has been completed. The management team gets a wrong understanding from this and thinks actions are not being addressed and the project progress is poor.

Is there a way to get the Sub-tasks status counted into the tab Summary?

Danish Akhtar_h3dmz3 · Answer

Steve,

Problem description is:

The number of "Done" in the summary tab does not match the number of "Done" in the List tab.

Therefore, the pie chart in the summary tab does not represent the actual status. There are more actions completed than it shows in the status overview (i.e. in the summary tab).

Danish Akhtar_h3dmz3 · Answer

Are you available for a Video Call so I can explain the issue? May I have your email address so I can send an MS Teams invite. Thanks

Danish Akhtar_h3dmz3 · Answer

Hi Steve,

The issue still exists. It is a  Team Managed project.

Do you have a solution what I could try please?

Thanks

Danish