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Mention/tag user within a comment via an automation rule

Christopher Everett_u1g1v1

I'm trying to mention or tag a user within a comment via an automation rule. We're using Jira Data Centre and I have scoured other's posted questions, and while there are a lot of suggestions, none seem to work for me.

Is there any one that has had experience with mentioning a user within an automation rule within Jira Data Center?

Accepted answers

Ste Wright

Hi @Christopher Everett

For DC, this should work:

[~{{issue.assignee.name}}]

Change "assignee" to the relevant field (eg. reporter, etc).

Ste

All comments

Ste Wright

Hi @Christopher Everett

For DC, this should work:

[~{{issue.assignee.name}}]

Change "assignee" to the relevant field (eg. reporter, etc).

Ste

Christopher Everett_u1g1v1

Thanks for the reply Stephen,

What if the user that I need to mention is not the assignee or the reporter? I actually need to mention two people who handle a certain part of a workflow and as a result, they aren't tied to the issue at all and this our way of letting them know that the issue is ready for them to do what they need to do.