In previous versions, the comments would automatically be sorted oldest to newest. Meaning every ticket created, this would be the default. With the latest version of Jira, the default is newest to oldest.
I know this can be changed by Admins for the whole instance but to me it makes much more sense to have this as a per-user setting because there is no way, I can get my IT to change this for all projects and users but it's still quite annoying and confusing having to change it every time again.
So please add this as a per-user setting!
See also https://community.atlassian.com/t5/Jira-questions/Can-I-set-the-comment-sort-default-to-oldest-first/qaq-p/2353670 where many people requested this feature.
