Extract the Project Lead(s) for list of issues with bad/inactive assignees

Morten Stensgaard

Hi Community.

Is there any way to iterate over all the issues in Jira, and then extract the Project Lead(s) for the individual issue - but only get/notify the Project Lead once per project?

Example:

1) Search for all issue with a bad/inactive assignee

Result: (ABC-1, ABC-2, BCA-1, BCA-3 etc)

2) Get the List of Project Leads for those issues

Result: Can be done with Lookup issues of smart value {{issue.project.Project Lead.emailAddress}}

3) Notify Project Lead(s), that they should ensure to have correct assignee or un-assign the issue
Problem: The above logic will generate MANY emails times per Project Lead(one per issue)

 

Expected result:

Only notify the Project Leads ONCE, although the have multiple issues with inactive Assignees.

 

Even better:

Notify Project Lead once with the exact LIST of issues with inactive Assignees

Is there a way for filtering out duplicate records here? (Or stop the iteration at first issue per project)

 

Hope you can help here.

 

Thanks in advance

Morten

Kalyan Sattaluri_iinm1n

I am not on cloud so I dont have these functions but from what I have read in these forums, your solution will look like below.. once your step 2 has email addressess, do a distinct and save the list in a variable. Then do advanced branching and run JQL again for issues but with additional project lead as criteria,  then you bulk process to send 1 email but with their list of issues.

Lets wait for experts to refine the logic.