Create issue when pull request merged

Question

Hello,

I would like to create a Jira automation that does the following:

- it monitors a certain folder/file in the repository.

- when a pull request is merged, modifying that file, a new Jira issue is created.

I have only found questions for when the issue in Jira already exists and it's connected to a git branch, but not one where the issue is created because there has been a change in the branch.

We use Jira desktop (not the cloud) version in my company, and we have the Jira/git integration running.

Here's a screen shot of what I have so far. The audit log has nothing, as the rule has not been executed yet (although I have made changes in the branch that is monitoring..).

Muriel Assmann · Answer

thanks Robert, I'll do that!

Cheers,

Muriel

Roberto Vizcarra · Answer

Hello Muriel,

Thank you for the question! This kind of action can be rather complicated to setup, so it would be best if you could please submit a support request with Git Integration for Jira here: https://help.gitkraken.com/git-integration-for-jira-data-center/gij-self-hosted-contact-support/ . We'll take a closer look at your rule setup and help you troubleshoot the issue to see if we can get it working for you.

Cheers,

Robert