Unable to login Bitbucket - We couldn’t log you in

Question

I am unable to login to bitbucket. I have tried different browsers, clearing cache & cookies, etc. I am always redirected to a page with the message:

"You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again."

Theodora Boudale · Answer

Hi Kyle,

Your Bitbucket Cloud account was indeed marked as Dormant, which is the reason you were seeing this error.

I went ahead and reactivated it, could you please check if you are able to log in now?

Thank you for flagging this Alex!

Kind regards,
Theodora

Ingo Schmied_74zca4 · Answer

I am hoping to add Kyle to our dev team, so any possibility of expediting his access to Bitbucket would be immensely appreciated.

Kyle ONeill · Answer

Thank you, hopefully this can get sorted out quickly and easily.