Hi, I'm having trouble logging into my Bitbucket account

Question

Hi, I'm having trouble logging into my Bitbucket account. Constantly displays the error Two-step verification failed. Tried entering the recovery code/authy code, but nothing helps

Mark Angelo Cerezo · Answer

Hi @Roman Kakhnii

Welcome to the community.

To disable your Bitbucket Cloud account's 2FA, you can follow this knowledge-based article. - How to Disable/Reset 2FA on Bitbucket Cloud and Atlassian Account

Regards,
Mark C

Roman Kakhnii · Answer

** I also tried executing the command ssh git@bitbucket.org recovery_codes, the output was:

authenticated via ssh key.

You can use git to connect to Bitbucket. Shell access is disabled