Can't clone repo within a pipeline that runs on a self hosted runner

Question

Hi! I'm having a hard time understanding an issue that happens when I run a pipeline on a self hosted (linux) runner. I get the following problem during the `Build setup`, ``` Cloning into '/opt/atlassian/pipelines/agent/build'... fatal: unable to access 'https://bitbucket.org/xxx/test-pipeline-x.git/': Recv failure: Connection reset by peer ``` I've checked that I have access to internet (can curl to bitbucket and atlassian sites without a problem)

Rafael Soares Pinto · Answer

Hi @Patrik S

I have found this issue only when executing the runner within GCLoud. When I run it on my personal notebook, it works without a problem. I also checked that all the prerequisites are satisfied.

Patrik S · Answer

Hello @Rafael Soares Pinto ,

I'm not very familiar with the Google compute instance configuration, but this would lead me to believe a firewall (see Google VPC firewall) is blocking the connection to Valid Bitbucket.org IP addresses. Interesting though that with the shell runners in the same environment it did work.

Could you confirm if the host machine meets all the requirements listed in Prerequisites for linux docker runners ?

Also, if you try to execute the Linux docker runner on a different machine (outside of GCloud), does the same issue happen?

Rafael Soares Pinto · Answer

Hi @Patrik S ! Thanks for you answer!

Using the same VM I switched to use the linux shell and it works perfectly, but I don't know why it did not work for docker runner.

I'm trying to host the runner on  a google compute instance. Previously I used the command

```
docker container run  \
 -v /tmp:/tmp \
 -v /var/run/docker.sock:/var/run/docker.sock \
 -v /var/lib/docker/containers:/var/lib/docker/containers:ro \
 -e ACCOUNT_UUID={${ACCOUNT_UUID}} \
 -e RUNNER_UUID={${RUNNER_ID}} \
 -e RUNTIME_PREREQUISITES_ENABLED=true \
 -e OAUTH_CLIENT_ID=${OAUTH_CLIENT_ID} \
 -e OAUTH_CLIENT_SECRET=${OAUTH_CLIENT_SECRET} \
 --name runner-${RUNNER_ID} \
 -e WORKING_DIRECTORY=/tmp docker-public.packages.atlassian.com/sox/atlassian/bitbucket-pipelines-runner:1
```
but it returned me the error i mentioned earlier.  I'm a little lost on this issue. Do I need to do an extra configuration on the compute instance?