complete the sprint and creation of a new sprint is still not possible

Question

here we are using Jira V7.1.2

The user already has all the necessary permissions, including Scrum Master, Board Admin and Project Admin.However, the user is still encountering issues with creating and completing sprints.======================================================================================================================I've checked the permission scheme and have taken a screenshot of the 'manage sprints' permission. The roles we discussed do have this permission. Regarding who can perform this action, I've identified the specific user and their assigned roles. Please find the screenshot and user information attached.

Nic Brough -Adaptavist- · Answer

And do they have "manage sprint" permission in all the projects the board is looking at?

Stefan Salzl · Answer

Hi @Sandip Bhosale

Could you please check/send a screenshot of your permission scheme especially of the permission „manage sprints“? are the roles you mentioned have granted this permission?

Furthermore:
Which person/user can do this action? Please check which roles this user is assigned to.

Best
Stefan