Mandatory Fields

Question

Hi, I want to make certain fields in JIRA as mandatory but i want it for a specific group of users only. E.g the field of Actual Start is something that i want only my Developer Group to be made compulsory and not to other groups or users say testers, Approvers, etc. So it is possible to create such groups for mandatory fields? Such groups are created in permission schemes.

Becky Brooks - MCP Gateway for Jira · Answer

Hi @Jyotika Patil ,

This isn't possible in Jira. While you can make fields mandatory (see thread here showing you how: https://community.atlassian.com/t5/Jira-Software-questions/How-to-make-field-Mandatory/qaq-p/1854806), it doesn't work for just groups.

There are a couple options to work with. One is a plug-in within Jira and the other is an app that connects to Jira:

1. Try adding an automation, add-on Scriptrunner (like Aaron described): https://marketplace.atlassian.com/apps/6820/scriptrunner-for-jira?tab=overview&hosting=cloud

2. You can use external apps that connect to Jira, like Visor, to create Jira tickets. Create Custom Views for different groups that have different fields for them to fill out, thereby creating Jira tickets. Visor has two-way syncing to Jira and is very flexible: https://marketplace.atlassian.com/apps/1226209/visor-flexible-spreadsheet-for-jira-roadmapping-bulk-edits?hosting=cloud&tab=overview

I hope that helps.

-- Becky @ Visor

A A Ron Geister _Trundl_ · Answer

@Jyotika Patil

Welcome to the community and hope you find it helpful.

What @JM Perrot stated is correct but if you use an add-on like scriptrunner you might be able to use a script and or behaviors to configure something like this.

I would take the first suggestion to re-think how you might be able to apply a workaround or new method.

JM Perrot · Answer

Hello @Jyotika Patil

I believe it's not possible to require a field just for a group. However you can create a workaround like require this field during a transition for example.

Else you can create an new issuetype with a specific field configuration for your group.

Another option can be use an automation to set this field if the user isn't in Developper group.

There are lot of workarounds, can you tell me more on your situation and your needs ?

Best regards,

JM