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Smart Values not appearing: Jira Automation

Lauren McMahon_ie200m

I'm trying to add the description from my epic to a story created in Jira Automation. I can get the Summary to copy from the epic and include the team name that I want by using:

Team Name A: '{{issue.fields.summary}}'

But when I use:

'{{issue.description}}'
*Update your Jira status*
Update the status to *In Progress* to confirm involvement starting soon.

The description field remains blank.

Accepted answers

All comments

Tom Lister_fo1j4e

Hi @Lauren McMahon

'issue' can be tricky and depends on the context within the automation, issue is the rule’s active issue, which is the issue the rule is currently acting on.

If issue is the epic, how does it relate to the automation.

If an epic action triggered the automation try using the {{triggerissue.description}} smart value.

Can you share more info about the rule ? The context may explain why summary works but description doesn't.

Lauren McMahon_ie200m

Hi @Tom Lister

The rule is that when an Epic is created within my project, a story will be created with the content I'm trying to automate above. Hope this is enough info, let me know if you need more.

Lauren McMahon_ie200m

For the description, I want to copy the description from the Epic, and add an additional paragraph at the end.

Bill Sheboy

Hi @Lauren McMahon

Adding to Tom's answer:

If you post images of your complete rule, the relevant actions, and the audit log details showing the rule execution, it may be easier for the community to diagnose what is happening. Thanks!

Kind regards,
Bill

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