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How do I access the Jira Cloud Migration Assistant?

Tom Marsh

It's possible I'm just being blind but I have the Cloud Migration Assistant enabled in our Jira Software Server but can't for the life of me find how to access it. I thought it added a menu item to System but I've been through all the menus I can find in admin and I can't see it anywhere.

Any help with this would be really appreciated.

Accepted answers

Valerie Knapp_dpp5c6

Hi @Tom Marsh , thanks for your question.

If you have installed the app for the Jira Cloud Migration Assistant, you should be able to find it in System in the Import / Export section, like this -

Use Jira Cloud Migration Assistant to migrate (legacy) | Atlassian Support

I hope this helps but if you still don't see it, please just write us back here and someone will try to assist.

Cheers

All comments

Valerie Knapp_dpp5c6

Hi @Tom Marsh , thanks for your question.

If you have installed the app for the Jira Cloud Migration Assistant, you should be able to find it in System in the Import / Export section, like this -

Use Jira Cloud Migration Assistant to migrate (legacy) | Atlassian Support

I hope this helps but if you still don't see it, please just write us back here and someone will try to assist.

Cheers

Tom Marsh

Thank you so much for this. It is indeed there. Couldn't see the wood for the trees. I must have been over that menu several dozen times and just blanked it each time. I really apprecite your help!

Valerie Knapp_dpp5c6

No worries, it happens to all of us staring at the screen for too long!

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