This question is in reference to Atlassian Documentation: Importing data from Mantis
The option associated with the Mantis Import Wizard is not avaiable.
Encountering the same problem with version 7.1.16. of the external import plugin. Did you have any answer on this?
Well this is the answer : https://answers.atlassian.com/questions/226710
It doesn't work for JIRA on Demand, only for stand-alone JIRA instances
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