Hi, I need help and advise, as for some reason user picker on a HR Service desk project were not able to search for users within our organization as the approver of the request.
Customer Permissions were set to: Customers can search for other customers within their organizations, or manually enter the email address of other customers within their project
New Service Desk Project channel access: Restricted
Users: assigned to a group of targer users (set as ServiceDesk Customer role)
Approvers request field: not part of the target user but within the organization.