My Regression test tickets are not opening in order for me to either pass or fail them.what do i do?

Question

So I create a Regression test pack with multiple tickets in it. But when I want to start testing each tickets, the page refuses to open. it loads a blank page with a message that states  "Something's gone wrong, Our team has been notified. If the problem persists, please contact Atlassian support" looks like a bug. What do I do as I need to test these tickets Asap.

Andy Barbet · Answer

If you followed a link, it's possible that you haven't logged into Jira or Jira doesn't 'remember' you, and that's why you get that message.  I would try logging in and then follow the link.

Mohanraj Thangamuthu · Answer

Hello, Good day. Are you using any addon like Zephyr scale for testing an creating task ?