Smart Value returns empty value when used inside list

SB ITS Application Team

Hi,

I am trying to use automation in JIRA Data Center (Software + Service Management) to fill an issue field from a list of templates depending on the request type. The list is fetched via REST call and is returned as a list of json objects.

The id to look for is derived from issue properties and written into an automation variable.

Iterating over the list works fine, as does accessing the variable value outside the list processing. 

When I try to access the variable (or any other smart value) inside the list processing loop, it only returns an empty value, so the check for the required template fails. 

For test purposes I just try to write the values into the issue description using the Edit Issue action:

Request: {{requestType}}
Issue key: {{issue.key}}

{{#webhookResponse.body.templates}}
Request: {{requestType}}
Issue key: {{issue.key}}
Name: {{name}}
{{#if(equals(name, requestType))}}
Matched
{{value}}
{{/}}
{{/}}}

This results in a description like this:

Request: Template 3
Issue key: TEST-9876

Request:
Issue key:
Name: Template 1
Request:
Issue key:
Name: Template 2
Request:
Issue key:
Name: Template 3
Request:
Issue key:
Name: Template 4

 How can I access the global values inside the list?

 

Bill Sheboy

Hi @SB ITS Application Team 

Once inside of an iterator, the only values visible are at that iterator's scope and lower.  Your use of {{requestType}} inside is becoming null, and so not matching.

For the scenario you show, two possible work-arounds are:

1) Rather than iterate over the webhookResponse, use a match() function to extract the data at each point in the Edit Issue action where you need template data.

2) Expand your webhookResponse into a created variable (with added delimiters), and then use match() or text functions on it to access the data.

For either of those, if you use the match() function approach, your regular expression will also need to be stored in a created variable, as I believe that is the only way to create a dynamic expression.

Kind regards,
Bill