HELP: We couldn’t log you in

Question

I can login with my google account to Jira but not Bitbucket, I got an error:

You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again.

I did some research from the community, I tired to clear all cache, but not work at all.

May you help to check my account please?

Thank you a lot.

Simon

Simon Chen_rvrcem · Answer

Thank you.

It has been solved.

This one could be closed.

Ben · Answer

Hi Simon,

I can see that your colleague has raised a ticket in our support system on your behalf - please refer to this support ticket in your inbox for further communications.

Cheers!

- Ben (Bitbucket Cloud Support)