nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Cant save edited Issue

Erik

Hi Guys,

I have the following problem:
We have a Jira project in which saving the issue after editing is not possible.
I have assigned myself all the rights of the project in addition to my administrator rights.

However, when I try to save, no error appears from Jira, but a message from the browser that all unsaved changes will be lost as soon as I leave this "page".
I then have the choice between leaving the page and canceling.

In this case no changes are saved, no matter if dropdown field or free text.

Since saving is possible in all other projects, I do not assume this is a bug in Jira.

Has anyone else had such experiences and possibly the reason or in the best case a solution?

Greetings Erik

Accepted answers

Erik

Hi Guys,

The cause of the problem was a bug in the plugin "Smart Attachments for Jira" in version 2.14.11. In the affected projects, the option "Display the field on forms as..." was affected under the "Category Schemes".
As soon as the value "single drop area with category selection box" was selected, issues could no longer be saved after they had been edited. With the option "multiple drop areas" saving is possible again.

I had written to the support of the manufacturer and they have now officially taken up the bug and will fix it in the next version.

Best,
Erik

All comments

Fabio Racobaldo _Catworkx_

Hi @Erik ,

please could you share a screenshot of your edit screen?

Please verify that you have not hidden some fields that should appear on the screen trhough "Configure fields" button on the top right of edit screen.

Fabio

Erik

Hi Fabio, thanks for your reply.
I'm sorry, i cant share a Screenshot of my edit Screens because of company policies.

Nethertheless I can confirm, that there are no hidden fields on the screen.
I double checked that.

Erik

Fabio Racobaldo _Catworkx_

Please confirm that you are using Edit button (the first button on the left of issue bar) and not a transition button.

Fabio

Erik

Yes, I'm using the "Edit" Button.
After that, the edit screens opens without a problem

Erik

Hi Guys,

I had written to the support of the manufacturer and they have now officially taken up the bug and will fix it in the next version.

Best,
Erik

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

server

jira-software

jira-software-server