Jira tickets do no display on the Sprint Board

Question

Hi there,

I have an issue with tickets marked in Further Work Required status, do no appear in the Sprint Board.

I can see the tickets in our Release, they have been tagged in the correct sprint and the status is within the To Do column, so when moving a ticket to further work required it should display in the To Do list in the Sprint board.

Any help welcome :)

Thanks,

Chrysanthi

Trudy P Claspill · Answer

Hello @ckarydaki

Are you working with issues in a Team Managed project or a Company Managed project?

If it is a Company Managed project, can you share with us the filter for your board?

Can you show us the mapping of statuses to columns for the board?

Can you show us the details of the issue that is missing so that we can see its Status value and issue type? Other information can be obscured.