How can I allow users to filter the "Board" based on Reporter?

Question

Hi Everyone,

Some users can filter on the "Board" by Reporter name and view other users in the Reporter filter section, while other users can only see "unassigned" as a filter option for Reporter. Everyone has the same member-level permissions. We are in a team-managed project. I have not created any specific groups, etc. that would affect permissions.

Does anyone know how to fix this? I would like everyone to be able to filter by Reporter.

Robert McClung_bclvgn · Answer

Yes - Here is a screenshot from a user who can see all of the values in the Reporter field on the same board.

The users who cannot see anyone under "Reporter" field do see all issues on the board, regardless of reporter. The issue seems to only affect the filtering option.

Confirmed I am in a Team Managed project!

Trudy P Claspill · Answer

Can you provide a screen image for the same board for the Filter screen for somebody who sees other values for the Reporter field?

Does this user see issues on the board that are reported by other people?

You can identify the project as Team Managed or Company Managed by looking at the bottom of the navigation panel on the left where there will be text saying which type the project is, or by looking at the Type column on the "View all projects" page under the Projects menu.

Robert McClung_bclvgn · Answer

Hi @Trudy P Claspill

Yes, we are still experiencing the problem. Attached is a screenshot from one of our users. They can only see "unassigned" in the Reporter field.

I believe this is in a Team Managed project. Is there a way to tell without myself being a Jira Admin?