Structure for Jira

arthurnurislamov

Hello,

I have a question about best practice for viewing structures.

I have structures related to projects and structures getting issues from several projects.

Structures summarizing projects would usually have folders and automations to get issues under them.  When I view these structures from withing the project, only folders related to the current project would show issues, other folders remain empty. If I open the structure from the top menu, then all the folders with automations will display issues as expected.

While I can get this logic, many users might find this confusing- not seeing issues not related the current project, when viewing the structure from within the project.

My question is- is there anyway or best practice how to handle this? 

Is there a way to limit the list of structures when viewed from within the project only to structures related to current project?

Is there a way an administrator can "force" users see a default structure for the project each time they open the project?

Stepan Kholodov

Hello @arthurnurislamov 

There is indeed a filtering by the current project on Structure boards that are accessed from the Project Page. This filter can't be changed or removed; but you can disable it simply by clicking the Automation button at the top of the structure.

As for setting a default structure per project - this can be done in the Project settings: the Structure section is located at the bottom of the settings list.

I hope this helps. Please reach out to us directly at our support portal if you need assistance with anything else.

Best regards,
Stepan Kholodov
Tempo