Xray - Simple filter option is empty

Question

Hi everyone,

we're using JIRA data center 9.4.5 in combination with Xray. There is a mysterious issue: When trying to use the filter under the test section in a test plan or test execution the simple filter is blank. There are no predefined sections or drop-down-fields it's just blank. There's the More button and I'm able to browse through options but also after selection and applying the basic tab remains blank. The advanced tab allows me to enter JQL.

Any help would be highly appreciated.

Thanks a lot,

Patrick

Patrick Schmidt_icr0kr · Answer

Thanks @Marc -Devoteam-

I'll do some testing and hope to find the "bug" ;)

Will post my findings here in case there'll be some.

Marc -Devoteam- · Answer

Hi @Patrick Schmidt

Then you need to speak with your admin.

The options are related to the fields on the screen or screen used by an issue type in Jira.

All default or able to choose fields from the more option are fields related to the test set or test issue types created and included in the test plan.

On those created issues any information related to a field in the filtering require this information to be set.

Test this by example to create some test, add components (if possible). Create a test plan add your created tests and the component dropdown should have values to choose from

Patrick Schmidt_icr0kr · Answer

Hey @Marc -Devoteam-

thanks for your quick feedback. I noticed that we don't really use test sets, maybe this could be related to the issue. No matter, which box I'm checking under more no option is showing up.