Script Runner - update custom field based on Reporter

Humberto Gomes

This is the beginning of my next challenge.

I need help with a (small and simple )script runner code.

The idea is to populate a custom field (number) according to the reporter's information.

Something like:

If reporter = A@mail.com

 Custom field  = 1

 

Else if reporter = B@mail.com

 Custom field  = 1.3

 

Ese if reporter = C@mail.com

 Custom field  = 2.23

 

(...)

Probably the best option is to use a while/switch:

def reporter = issue.getReporter()

switch (reporter) {

   case 'A@mail.com': Custom field  = 1 break

   case 'B@mail.com': Custom field  = 1.3 break

   case 'C@mail.com': Custom field  = 2.23 break

Yes, I know this is a very simple script, but I'm starting with this, so I need your expertise.

Thanks in advance.

 

 

Ram Kumar Aravindakshan _Adaptavist_

Hi @Humberto Gomes

For your requirement, you must create a Server-Side Behaviour for the Reporter field.

Below is a working sample code for your reference:-

import com.onresolve.jira.groovy.user.FieldBehaviours
import groovy.transform.BaseScript

@BaseScript FieldBehaviours behaviours
def reporter = getFieldById(fieldChanged)
def reporterValue = reporter.value.toString()

def sampleNumber = getFieldByName('Sample Number')
def value = null

if (reporterValue) {

  if (reporterValue == 'admin') {
      value = '1.5'
  } else if (reporterValue == 'ram') {
      value = '2.5'
  }

}

sampleNumber.setFormValue(value)

Please note that the sample working code above is not 100% exact to your environment. Hence, you will need to modify it accordingly.

The code above gets the value from the Reporter field, which returns the Reporter's Username as a String.

The Reporter Username is then compared in the if/else statement to identify if the correct reporter is selected. If yes, the Number field will update the value accordingly. Else, the Number field will be empty.

Below is a screenshot of the Server-Side Behaviour configuration:-

As an alternative, if you want to search for the user by email address, you can use the coding approach below, it will work the same as the approach provided above.

import com.atlassian.jira.component.ComponentAccessor
import com.onresolve.jira.groovy.user.FieldBehaviours
import groovy.transform.BaseScript

@BaseScript FieldBehaviours behaviours
def reporter = getFieldById(fieldChanged)
def userManager = ComponentAccessor.userManager
def reporterValue = userManager.getUserByName(reporter.value)

def sampleNumber = getFieldByName('Sample Number')
def value = null

if (reporterValue && reporterValue.emailAddress) {

 // modify the email addresses accordingly
 if (reporterValue.emailAddress == 'user1@mail.com') { 
    value = '1.5'
 } else if (reporterValue.emailAddress == 'user2@mail.com') {
   value = '2.5'
 }
}
sampleNumber.setFormValue(value)

I am also including a couple of test screenshots for your reference:-

1. When a new issue is created, if the user Reporter is set to the user Admin (username is admin), the Sample Number screen is set to the value 1.5.

2. If the user is changed to Ram Kumar (username is ram), as expected, the Sample Number field is updated once again, and the value is changed to 2.5 as shown in the screenshot below:-

I hope this helps to solve your question. :-)

Thank you and Kind regards,
Ram