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Sum up numbers in custom field of chilled issue - by Lookup + {{sum}} isn't working

Eliyahu Klein

I run an automation that I built according to all the instructions I saw and for some reason the automation does not bring me the value I need.

"Linked bug count" is a number field , All fields have a value, and Audit log is steel empty!

Can someone tell me where I am wrong?

Accepted answers

Sayed Bares [ServiceRocket]

@Eliyahu Klein There is a typo with lookupissues it should be lookupIssues

All comments

Sayed Bares [ServiceRocket]

@Eliyahu Klein There is a typo with lookupissues it should be lookupIssues

Eliyahu Klein

Wow I can't believe it, so simple.

You're right.

Thank you!

Bill Sheboy

Hi @Eliyahu Klein

Adding to this answer...another thing which can cause this problem is having the incorrect smart value for a field.

Smart values are name, spacing, and case-sensitive, and when have the wrong one they typically return nothing / null instead of an error. To confirm the smart value for a field you may use this how-to article: https://support.atlassian.com/cloud-automation/docs/find-the-smart-value-for-a-field/

Kind regards,
Bill

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