Day to day tracker for status change

Question

Hi All,

for a specific project, i wanted to track the "no of cases status changed to xxx" vs "no of cases status changed to yyy" "no of cases status changed to zzz" for the day frequency to look at week end/month end.

IS there any way i can achieve this ?

Emre Toptancı [OBSS] · Answer

Hello @Junaid Moosa

This is a really tough one to get.

To start things small, you can use a JQL query like below to get the list of issues for a single day (or let's say a single time period):

project = ABC and status changed FROM Open TO Resolved AFTER '2023-08-01 00:00' BEFORE '2023-08-02 00:00'

But getting this as a day-resolution report for, let's say, the last 30 days? I need to be honest, I don't know any built-in reports or marketplace apps that can give you this report.

EmreT

Valeriia_Havrylenko_SaaSJet · Answer

Hello @Junaid Moosa  👋

As an alternative , I guess you can try Time in Status for Jira Cloud (developed by my SaaSJet team) with 7 types of status time reports.

For your exactly need we have Status Count report or Transition Count report

The Status Count report shows how many times an issue has been in each status.

Chart view of report:

The Transition Count report shows how many times an issue has moved between all statuses in the workflow.

Chart view of report:

Add-on has a 30-day free trial version and free up to 10 users. 
Please, let me know if you have any questions

Hope it helps 😌
Valeriia

Mehmet A _Bloompeak_ · Answer

Hi @Junaid Moosa

Welcome to the Atlassian Community!

You can get this information with Status Time Reports app developed by our team. It mainly provides reports and gadgets based on how much time passed in each status.

Here is the online demo link, you can see it in action and try without installing the app. For your case, you can have a look at Status Count And Entry Dates report. Entry date(see In Development, Ready for Testing, In Testing, In Development columns.) is status transition date and status count(see #In Development, #Ready for Testing, #In Testing, #In Development columns) is how many times an issue is entered to this status.

* This app has a dynamic status grouping feature so that you can generate various valuable reports as time in status, time in assignee, status entry dates and status counts, cycle time and lead time, average/sum reports by any field(e.g. average in progress time by project, average cycle time by issue creation month).

* You can search issues by Project, Issue Type, Status, Assignee, Issue Creation/Resolution Date(and any other Date field) and JQL Query.
* Status durations are calculated according to the working calendar you define. Once you enter your working calendar into the app, it takes your working schedule into account too. That is, "In Progress" time of an issue opened on Friday at 5 PM and closed on Monday at 9 AM, will be a few hours rather than 3 days.
* You can set different duration formats.
* You can export reports in CSV file format and open them in MS Excel.
* You can also add this app as a gadget to your Jira dashboards and reach “Status Time” from Issue Detail page.
* You can enable/disable access to Status Time reports&gadgets and Issue Detail page per project, users, groups or project role.

For further details, you can have a look at Status Time Reports How to Videos.

If you are looking for a completely  free solution, you can try the limited version Status Time Free.

Hope it helps.