License Too Old For Build: We found a problem with your JIRA license

Question

I have installed a test version of  jira software 9.4.8.  I have used the xml files from Java Software 7. After importing the xml files, I get the following License error when Jira was starting up: License Too Old For Build: We found a problem with your JIRA license.

I have installed a trial license in jira software 9.4.8.

Could you please guide the next steps to install a trial license?

Thanks

Sharos

sharos.pillai · Answer

Hi Nic,

I manage to get a trial license and updated the license directly in the database using the following note.

How to manage Jira server license using database queries | Jira | Atlassian Documentation

Thanks

Nic Brough -Adaptavist- · Answer

You can't get trial licences for Server any more, they were deprecated a couple of years ago, as Atlassian are going to completely drop Server next February.

So, this means your licence probably covers an older set of versions.  You can only use a version of Jira that was released before the end of the licence.  As your licence is years old, you'll only be able to use it with older versions.  You can only licence most versions of 9 on a renewal of an existing licence, or on Data Center.

Florian Bonniec · Answer

Hi @sharos.pillai

Is the license you are using valid ? You noted that you are using Server, if expire the license will keep working but prevent you to update to a version more recent that the license expiration date,

Regards