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I can no longer access (or actually view) the administration pages

AndersEJ

Hi,

(using JIRA 4.4.3)

I'm using JIRA as a database of issues, with me as the only user. Now I think I've managed to sc*** the permission set for the admin-group. When ever I try to access te administration section I get the password prompt as usual, but the next screen turns out blank.

Screen capture

I've reinstalled JIRA with the same result (I've imported a backup) and of course tried different browsers.

Accepted answers

AndersEJ

Thanks both of you for your effort!

I ended up doing a complete reinstall of the database.

All comments

Jo-Anne MacLeod

if you type GG on the admin screen, then then Permissions, can you then click on the global permission link and reset it, making sure that the jira-administrators group has the proper permission?

AndersEJ

No, I'm afraid not.. I get the password promt and the same blank screen.

It seems like all the short-cuts in the menubar is functioning because I get a blank screen with different adress in the adress bar.

Jo-Anne MacLeod

can you humor me and see if you have the same behaviour if you log on, using a different pc/mac

AndersEJ

Sorry, thats kind of a problem because it's installed localy on my harddrive :-/

Dieter

Maybe there is something wrong with your compiled JSP pages.

Shutdown JIRA, remove the work directory and restart it

AndersEJ

No, same result... :-/

AndersEJ

When trying to add a new issue I got a "System error" with the following cause: "com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.IllegalArgumentException: entityNameToMatch argument cannot be null"

Could this be related or is it a completly different problem?

AndersEJ

Thanks both of you for your effort!

I ended up doing a complete reinstall of the database.

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