In 9.4.5, 'Add comment' doesn't update 'Updated:' field in the UI?

Question

Since our upgrade to Jira 9.4.5 (v9.4.5#940005-sha1:e309493, from v8.20.13#820013-sha1:e83256f), I see the following issue.

* Open any Jira issue page.
* In the top right hand corner, under 'Dates', take note of the 'Updated:' field (which sometimes might be absent).

* Add a comment via that same page.
* Note that the 'Updated:' UI field should have been updated (or added), but it was not.

(And a manual page refresh then does show the real 'Updated:' value; it was actually updated in the database.)

Note that 'Updated:' was updated fine in 8.20.13; and in 9.4.5 it is still updated fine when editing a comment, or editing the description, or things like that.

Is this a known issue? Any known fix or workaround?  Thanks!

vrayapudi · Answer

Hello @Marnix Klooster ,

I have logged a new bug for this: https://jira.atlassian.com/browse/JRASERVER-76257

I request you add yourself as a watcher to stay updated on the progress of the bug.

Currently, understand workaround is refreshing the page should show the update.

Have a great day ahead!

Thanks,

VJ

Marnix Klooster · Answer

Yes, I read in various places that Jira 7.x _never_ updated the 'Updated:' field on the page, always requiring a page refresh.

But in Jira 8.20.13, the 'Updated:' field was _always_ updated: not only on Description edit or on comment edit, but also after 'Add comment'.  So a page refresh was _never_ required.

Now Jira 9.4.5 _almost always_ updated the 'Updated:' field: it does on Description edit or on comment edit, but +only not after 'Add comment'+.

That is the bug I see.  (And yes, refreshing the page is a _workaround_, but I'd really appreaciate a _fix_. 🙃)

Thanks for searching for a bug report on jira.atlassian.com, the one you mention seems really different?

Clark Everson · Answer

Hi @Marnix Klooster

From reviewing previous posts I see that maybe refreshing the browser should work as you suggested and that is expected behaviour even for older Jira instances: https://community.atlassian.com/t5/Jira-Core-Server-questions/quot-Updated-quot-field-not-updated-when-a-comment-is-added/qaq-p/921019

I also found this: https://jira.atlassian.com/browse/JRASERVER-74165

Otherwise I was unable to find any bugs submitted

Best,

Clark