Hi team,
We are trying to synchronize attachment field in HP ALM and in repo JIRA project for bugs (JIRA version used (v6.4.11#64026-sha1:78f6ec4) )
With a sync tool from ALM, we see attachment field in JIRA is read only. However, any user of that project can add or remove attachment in bugs. JIRA team here also confirmed that the attachment setting is on.
We and HP ALM team made some rest calls:
/rest/api/2/issue/<issuekey>/edimeta ( e.g. rest/api/2/issue/JAS-1/editmeta )
/rest/api/2/issue/createmeta?projectKeys=JAS&expand=projects.issuetypes.fields
and from the .json files we received, it does not contain attachment field in it, they suggested that the permission might be restricted on project schema level.
Could you please suggest what needs to be done by or JIRA admin?
Where can our JIRA admin check this setting and made some change, if necessary?
Thank you very much in advance.