Environment:
- Jira Software Data Center Jira v8.20.15
- Structure for Jira by ALM Worksv 8.0.1
We have a custom field called 'Team(s)'
We have two Jira projects, different context defined for this custom field in both projects
We have the some teams working on both of the projects and we defined for each context the same name for these teams.
When we create a structure that covers both Jira projects and we want to group the Jira issues by the 'Team(s)' custom field, despite the fact that the field value is the same in both projects, the Structure Group By functionality creates two groups, as if these context value IDs would be used for grouping and not their values.
If this is the case, it may be logical from performance point of view, however we would like to go around this problem. One way that we thought might be possible is to add to the Group by / Attributes a formula, where the formula extracts the Custom field's value instead of itself that might be just a UI representation of the context record behind the scenes.
Our question: is there such a formula that returns the Custom Field's context value?
If not, is there any other way we could influence the Structure plugin's mechanism to use the context value and not the background object ID?
