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Why is my address out of range?

I'm trying to buy a certification, but the page will not allow me to complete the purchase. I'm in Phoenix, Arizona.

The message displays every time I put in my zip code. I'm inputting 5 numbers with no spaces. I have also tried inputting five numbers, a dash, and then four numbers, to no avail.

Example:

xxxxx
xxxxx-xxxx

Screenshot 2023-07-21 13.00.02.png

Accepted answers

It ended up fixing itself. Not sure if it's something I did, or if it was just a bug or something. I did add my postal code before my address, so maybe that helped.

All comments

It ended up fixing itself. Not sure if it's something I did, or if it was just a bug or something. I did add my postal code before my address, so maybe that helped.

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