automation not triggered when issue transitioned

Thibaut Cellier

Hello, 

 

I have a problem with an automation which should trigger when the issue epic type transitioned. I have another automation that passed the story issue type from "to do" to "in progress" when I move sub-task from "to do" to "in progress" and my automation that not worked should move a parent, epic type, move from "open" to "in progress" in my workflow.

When I change manually my story from "to do" to "in progress" my automation on my epic is triggered but when I changed my subtask triggering my first automation, my second that move epic, it's not triggering.

I don't understand ? can you help me or explain my error in the automation

 

Thank for your help 

John Funk

Hi Thibaut,

Sub-tasks are not directly related to Epics. They are children of the parent of a standard issue type (e.g. Story or Task) which is a child of an Epic. 

So you need a rule that transitions the parent issue type of the sub-task when the sub-task transitions. Then you need a rule that transitions the Epic when the child (e.g. Story or Task) transitions.