How to add non jira agent to a filter subscription in JSM

Question

Non Jira Agents are not receiving a daily subscription for a filter result.

How can i send email reminder for the issues pending their approval on the JSM portal.

Thank you

jira support_gnbn8d · Answer

JSM is on DC not cloud :(

abhishek_sharma03 · Answer

The solution is in works - https://jira.atlassian.com/browse/JRACLOUD-34166

abhishek_sharma03 · Answer

Hi @jira support - Please refer this article - https://confluence.atlassian.com/jirakb/filter-subscription-for-jsm-non-licensed-users-1217201012.html#:~:text=Summary,the%20filters%20in%20their%20emails.

BR

Abhishek