I have a workflow that is used in a project. I wanted the exact same workflow in another project so copied it and changed the screens so that a new field would appear when the issues are closed. So I've made that change but now when I select the transition, the page does not refresh to show the new status. It shows the old status grayed out.
So I recreated the workflow. Same problem. It appears that the new field is causing a problem, but I don't understand why or how to fix it. Also, if I have screens associated with the create, edit and view functions, is there any reason why I cannot use a different screen when closing the ticket through the workflow??
Any help is appreciated. Thank you!
