I have a existing filter for 5 days but want to make it 5 business days.

Question

My current formula to show tickets with no activity for 5 days is "project = DS AND status in (Open, "In Progress", Reopened, "Suspended/Pending") AND updated <= -5d ORDER BY key DESC"

I have looked at various filters to make it 5 business days and have hit walls. Please advise on what I need to change/modify.

Jon.Stauffer · Answer

I'll check it out thank you!

Dan Breyen · Answer

Hi @Jon.Stauffer welcome to the community!  Here's a community article about a similar question: JQL-for-tickets-without-comment-in-5-business-days

Hope that helps.