Hello, When migrating a project with attachments, the import terminates with an error. It works for a project without attachments. And I get the following screen, with AccessDenied No AWSAccessKey was presented. 2XJ3SN1AKT7NQQZX mqaN0+Yq6A3iz8oB2gtuzDDuGv1xyvOkyglYB2256qmOIPPKY1OwGgovug+8XgpMHSTpLlszgqk= Somes Ideas ? Thank you Pascal

This is not due to a missing authorization; the error also occurs on a workstation outside the firewall, using the same URL.

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Error with migration assistant - Attachments

Pascal Tricard

Hello,

When migrating a project with attachments, the import terminates with an error. It works for a project without attachments.

And I get the following screen, with

<Error>

<Code>AccessDenied</Code>

<Message>No AWSAccessKey was presented.</Message>

<RequestId>2XJ3SN1AKT7NQQZX</RequestId>

<HostId>mqaN0+Yq6A3iz8oB2gtuzDDuGv1xyvOkyglYB2256qmOIPPKY1OwGgovug+8XgpMHSTpLlszgqk=</HostId>

</Error>

Capture d’écran 2023-07-13 171609.jpg

Somes Ideas ?

Thank you

Pascal

Accepted answers

All comments

Kian Stack Mumo Systems

@Pascal Tricard,

Is your Jira behind a firewall?

Thanks,

Kian

Dan Breyen

Hi Pascal. Are you migrating to the cloud? I don't see the specifics about your migration as well as the attachments to get more detailed info. I know there are few issues with attachments out at jira.atlassian.com for the cloud as well as with a server migration.

When I was migrating from server to cloud I used support quite often for issues. They have a separate category for migration issues, you might want to try that if you can't find any known issues on Atlassian's jira site.