How do I automate scheduled recurring tasks (w/o plugin) and send a notification to users?

Heidi_wzbfja

Hi there! I'd like to automate the creation of scheduled recurring tasks and send email reminders to the team members mentioned in the recurring tasks.

The setup I have chosen (below) only creates the task but doesn't send an email to the team members mentioned in the task. I have tried with JQL search and with just executing conditions and actions. Nothing works. Do I need a condition or something?

Ideally, I'd also like to push the issue straight into the "Prepared" column instead of the Backlog.

Please also consider that I'm working with  Jira v8.20.13

Really appreciate any help :-)

Bill Sheboy

Hi @Heidi -- Welcome to the Atlassian Community!

When you create an issue in a rule, you may refer to it using {{createdIssue}} to access its fields.  If you create multiple issues, you may instead use {{createdIssues}}  Those can be referenced in your email.

And...once you create the issue(s) you can then branch to most recently created issue (or issues), and use the Transition Action to change their status.

Kind regards,
Bill