How do I get the Jira cloud site unlocked so I can retry to perform the import
This is the error message but it's something I can't get past as the entire site is down and because I'm migrating from a smaller 10 user to a larger premium Cloud one I can't seem to get a support request raised.
Does anyone have any ideas on how to get this fixed?
An error occured during the import process.
Import again with a different backup file or get in touch with our support team. Include the steps you followed, along with any unique characteristics of your Jira setup.
- Jira is locked for import but no import could be found. This is likely to be a temporary issue and should clear up within one minute. If you continue to see this error, please contact support.
