Hi,
What are the Addon's which are used for Reporting in JSM please help me out.
Thanks,
Hi @Sreenadh ,
The app that my team created, called Advanced Portal Reports, can provide your customers (portal users) with a table report where they can see, search, filter and export all their Jira Service Management tickets, including many additional details (incl. SLAs, custom fields, etc.), with a very simple UI. If it sounds helpful you can try it free for 30 days.
Cheers,
Elitsa
Hi @Elitsa Velikova _Nemetschek Bulgaria_
Thanks for the response...!!
Please provide me the details about Addon's which are frequently used by any organization.
Thanks
I don't really know what other addons are organizations using. If you need a demo of Advanced Portal Reports, you can use this link.
Hi @Sreenadh,
Our Great Gadgets app will be your best choice for reporting in JSM.
Have a look over this article on our blog to see how it can help and what metrics and chart you can put in place: An effective dashboard for Service Desk and Customer Support teams in Jira Service Management
If you need any help, please contact us at support@stonikbyte.com.
Regards,
Danut M.
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