Pipelines are failing

Question

rpc error: code = Unknown desc = failed to pull and unpack image "docker-public.packages.atlassian.com/sox/atlassian/bitbucket-pipelines-auth-proxy:prod-stable": failed to resolve reference "docker-public.packages.atlassian.com/sox/atlassian/bitbucket-pipelines-auth-proxy:prod-stable": pulling from host docker-public.packages.atlassian.com failed with status code [manifests prod-stable]: 500 Internal Server Error

The pipeline stopped working. Maintenance on Atlassian side?

Syahrul · Answer

Hello,

On July 6, 2023, Atlassian cloud Products experienced intermittent outages and performance regressions caused by an underlying infrastructure change to our internal container registry.

This issue affected Bitbucket pipelines as they depend on images that were inaccessible during the outage and caused some pipeline builds to fail. We suggest you run a new pipeline instead of re-running failed builds to pick up the new changes.

We apologise for this inconvenience and will share more in our post incident review in the original incident report. Please let us know if you need help or have other questions about this incident.

Regards,
Syahrul

Aron Gombas · Answer

Probably you were experiencing this incident which is resolved by now:

https://bitbucket.status.atlassian.com/incidents/vhr4kf5rqz71