Hi,
Currently I am having list of asset value and viewing the value in a field configuration Item. When I select a Configuration item and save the Incident issue, I need to get the selected Configuration Item object attribute Values and set the attribute value to a separate custom field while saving the incident through Automation rule.
Example : I am having one asset object named "Test" and object attribute like location and category. When I select asset object "Test" and save incident in automation rule I need to get the asset object attribute location, category, set to relevant custom field and need to view the asset object attributes in expected custom field in edit incident view.
Is the above mentioned requirement possible in Jira service management using automation??
