Hi,
there is a requirement to send an email for issue created updated and all the events related to it to multiple non jira user group emails for a particular project. can someone try to help as quickly as possible. Our instance is Jira Data center. I found few pages to see if we can use listener but as I'm not familiar with the script could not apply it.
Regards,
CS Satchidanand
Hi, @Satchidanand_CS_ext
Of course, you can use script with listener, but if you don't have experience in scripting, maybe it's better to use Jira Automation?
Jira DC has Automation by default.
Hi @Evgenii appreciate your help I have tried this automation before as well it says successfully sent email but there is nothing received in the mail box
Well, if you want, I can give you script for sending emails, but Automation is a good tool too and it's worth to fix it.
I'd check email queues in Jira, to see, if letter appear there, when rule triggers, and of course it's a good idea to check spam folder in mailbox. I often use this functionality, to send letters to gmail mailbox and letters deliver successfully.
email queues im seeing it empty none in email queue or error queue. any setting im missing to check for configuring
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