I have setup an automation rule to transition issues linked with "cloned by", when the linked issue is transitioned, as follows:
When the rule runs, I receive the error:
Hi Samuel - Welcome to the Atlassian Community!
If the linked issues are not the same issue type, they might be using a different workflow which has different statuses. Or the linked issue might be in a status that cannot go to the same status as the trigger issue based on the transitions.
Can you verify that all issues use the same workflow? Can you share screenshots of the workflows being used?
Thanks for the quick feedback. The workflows are different, but statuses are replicated in both. And transitions, even if not identical, are present in both workflows, as follows:
Thanks,
Samuel
Great, thanks for sharing that. For your example, and the one that you did and got the error , what was the status of the epic and to which status did it go? And for everything that’s linked, how many were linked? And what was the status that each were in at the time the epic transitioned?
Status of the Epic: Roadmap PlanningStatus where it went: Refining2 Placeholders issues linked, both in status Roadmap Planning
Expected to transition as well to Refining. Following the Automation error log:
Are there any Conditions of Validators on the transition to Refining status in the Product workflow?
No Conditions or Validators are present for these transitions, in both workflows.
Check the PH project Permission Scheme to see if the atlassian-addons user has the permission for Transition Issue.
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