Bulk Delete issue

Zaki Hasan_3vam0e

Hello

Have Jira Data Center.

I used "bulk delete" to delete a project.  and the next day I started getting calls from other uses that some issues got deleted in totally unrelated projects.

Not sure what is going on here, and how would bulk delete pick up issues from unrelated project.

If it is user error what would that be?

 

Thanks

Zaki Hasan

Nic Brough -Adaptavist-

Welcome to the Atlassian Community!

"Bulk delete" and "project delete" are two different things.  You can not use "bulk delete" to delete a project, it only acts upon issues.

• Project delete is simple and does what it says on the tin.  The project, and all of its issues get killed off. 
• Bulk delete (one of the options within "Bulk Edit") works off a search for issues.  You run a search for some issues, select bulk-edit, then delete as the action, then it offers you a preview (with the option to de-select issues in the list).

TLDR: if "issues in the wrong projects" were deleted, you either

• Ran a search that included them and did not de-select
• Have a script or automation that sees the "delete issue" action on an issue and looks at other things to delete.  This one is very, very obscure.  I know how to do it, because I was asked to, in the days before I had enough confidence to tell my users "Do. Not. Delete. Issues. (here's a better way to fix the problem)", but my case was "If issue deleted, also delete issues linked to it with this type of link".  You can do it.  But see below.

 

 

Aside:

There are two important things to note here

• There is no "trash".  Once deleted, it's deleted from everything but your backups (and it's a pig to restore)
• Project deletion only deletes the project and its issues.  It does not delete configuration items such as permission schemes, workflows, screens, and so on.  Because they may have been shared

So only delete if you really mean it.