Bulk edit inactive authors in confluence

Question

Hello,

I'm currently facing an issue while attempting to migrate Confluence data to the cloud. During the migration process, I received an error message stating that we would exceed our user numbers. I believe that inactive authors are being counted in our user count, which is causing the problem.

To address this issue, I'm wondering if there is a way to identify and bulk edit pages owned or last updated by an inactive author/individual to another user who is active.

Any guidance or suggestions on how to achieve this would be greatly appreciated.

Thank you in advance for your help!

Jack Brickey · Answer

Thanks Paul. So the thing is that none of the numbers really add up based on what you have provided. It seems that maybe some of the disabled users are being counted. I wonder if the difference can be attributed to whether they are an author of any pages. Regardless, unfortunately, I don't have a good answer for you and I would highly recommend reaching out to Atlassian support directly. My experience has been they've been pretty responsive to migration issues. The other thing is, I wonder if you cannot simply disable those users what's the migration is complete. I don't suspect you would be charged in the scenario like that for those disabled users.

Paul Martin_nkwgio · Answer

Thanks for getting back so quickly @Jack Brickey

So I have compiled a list of active and disabled users in confluence and can see there are 480 active users and 805 disabled users. When doing the migration it states there are 533 users to be migrated, which suggests disabled users are being counted in our user count.

Do we know what criteria determines when a user will be migrated?

Jack Brickey · Answer

I did find this post. Might be worth a go...

How-can-I-make-inactive-users-searchable-in-Confluence